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Winner of the Shingo Prize for Excellence in Quality Improvement -From the Shingo judges: This work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal…it is a pleasure to read. The Sequel to the Influential “Lean” Business Novel Andy & Me The Remedy is a compelling a business fable that shows how Lean quality improvement business practices—traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between. Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough "green" car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing? Shows you how to use the Lean quality improvement method to fix not just a manufacturing system, but an entire company, including management, design, marketing, and supply chain Written by Pascal Dennis, author of four books on Lean practices and winner of the coveted Shingo Prize for outstanding research contributing to operational excellence Originally developed by Toyota, the Lean approach to quality improvement has gained a worldwide following and helped turn around enumerable struggling businesses
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Product details
Hardcover: 272 pages
Publisher: Wiley; 1 edition (July 6, 2010)
Language: English
ISBN-10: 9780470556856
ISBN-13: 978-0470556856
ASIN: 0470556854
Product Dimensions:
6.2 x 1.1 x 9.2 inches
Shipping Weight: 15.2 ounces (View shipping rates and policies)
Average Customer Review:
4.5 out of 5 stars
21 customer reviews
Amazon Best Sellers Rank:
#184,654 in Books (See Top 100 in Books)
This book has helped reenergise our Lean efforts by reassuring us we are on still on the right path after 13 years implementing. However we have to simplify our approach & ensure everyone is engaged by knowledgable & accountable leaders.Pascal's book has ignited a new fire in many of our leaders & we find more willingness to apply the 'Remedy' to our own creeping Big Company disease.It's an easy read & connects concepts from other leading improvement authors with Pascal's personal insights, including Stephen Covey & Steven Spears important topics that help leaders focus.Also a natural extension & partner to his earlier title 'Getting the Right Things Done'.If you want to understand the fundamentals of Strategy Deployment, problem solving & connecting functions across value streams in a down to earth, no nonsense way then grab a copy or more for your leadership team.
This book does a great job of explaining a very broad variety of topics related to the Lean quality improvement philosophy. It is filled with helpful doodled illustrations and is very quick and easy to read. None of the topics is covered in depth, but the book does a good job of indicating just how deep each topic goes and how much more there is to learn than what can be covered in the book.The book tells the story of a fictional auto plant manager who has transformed his plant with Lean thinking and now has to spread the philosophy to the other parts of the enterprise. As a novel, the book is not likely to be made into a film anytime soon, but the story moves rapidly and (spoiler alert!) has a happy ending, so it doesn't take away from the book's value.The book also does an excellent job showing how the Lean approach can be applied outside of the manufacturing setting and illustrating how lean production is only one part of a business system that affects all parts of a company's operations and strategy.
Cheap imitation of Goldratt The Goal. I liked Andy & Me better. Book could have been summed up with about 5-10 figures.
We have been teaching Lean Thinking in our business for 2 years now, and while we are using it on each project where possible, we have struggled to understand what the steps are to engage the whole organisation so that we can turn it into the company we know it can be. "The Remedy" is the closest thing I have come across that really describes the challenges we face, and offers a prescriptive step by step method to address those challenges. I am about to try Dennis' methods this week, so it's early days, but this for me was the missing information I needed to make a company-wide transition seem possible. I have recommended the book to all of my colleagues in consulting. I believe it sets a new standard.
Im the Lean Six Sigma Master Black Belt of Delta Apparel and I read as many books as I can in order to be updated on the Lean world. The Remedy reminds me many situations that I have been involved into the spreading of the Lean Gospel in the company and it also teach me many things and concepts.I recommend this book to all Lean practicioners.Luis Rosales
Great book for the novice looking to understand the very beginnings of how lean principals can transform any business. I would recommend for anyone.
It's great to see lean from an angle that's not strictly manufacturing processes, and still be able to see that processes are everywhere, so opens the mind to apply into all areas including one's personal enterprise, called life.
I enjoyed this novellre and liked the way the author weaved LEAN into a story that many of us could relate to
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